It’s not hard to understand why people are frustrated with health care.
Electricians, plumbers and mechanics can send us a simple bill with a price for their work, but doctors and hospitals send us bills with sticker-shock prices that they know will be marked down later.
Our health insurance isn’t really “insurance” but rather a system of prepaid financing. We have few choices except how much we’re willing to pay out-of-pocket.
Few of us still have the same insurance or doctor as ten years ago when President Obama assured us, “If you like (them), you can keep (them).”
Navigating health care customer service is rivaled only by the futility of trying to talk to a real person at Comcast or Century Link. (more…)